Despite the potential of the cloud, it also creates new challenges for IT organizations. Managing a cloud environment is complex. It’s a much more fluid and dynamic environment. It puts tremendous pressure on enterprise networks from both a bandwidth and security point of view. It also requires a whole new set of capabilities to manage cloud consumption.
IT procurement teams, which are accustomed to buying cycles of three to five years, may struggle to keep pace with developments in the cloud market, where new platform services are launched on an almost-weekly basis. Without changing the way enterprises operate, they may be unable to leverage the new, innovation-centric cloud services that can fuel disruptive change. IT organizations must evolve how they manage and support their business in a cloud-based landscape.
To address these challenges, IT organizations need to rethink their operations. They need to “run different”— shifting from traditional operations to an agile and cloud-based operating model that supports multi-speed delivery across legacy IT and multi-cloud landscapes. Our view is that the new age of the cloud demands a new approach to cloud management and optimization. If companies want to maximize the innovation potential of the cloud, they must rethink how they support and run their cloud estates.